In this episode, Paula Maidens addresses the importance of reference checks in the hiring process for small business owners. She shares unique insights into a candidate's past performance and work ethic, which you can gather from a reference check, including information that cannot be obtained through interviews or resumes. 

When conducted effectively, reference checks can confirm the accuracy of information, and provide a deeper understanding of their strengths and weaknesses. Paula dives into exactly how to extract that information so you can uncover potential red flags well before someone has been offered the job or has been employed to work with you.

This episode also addresses how to handle negative feedback received during reference checks and whether that means you shouldn’t hire the person into your business. 

Highlights

• Reference checks ARE an important step in the hiring process for small business owners and this episode explains why that is the case and how to make them an incredibly helpful step for you.
• How to conduct a Reference Check so that potential red flags are uncovered so you know in advance if the candidate is the right fit for your role.
• Tips for effective reference checks given the limited time you may have with the person.
• What to do if you get a negative reference check. Should you still hire? Does that make them a no? What to consider and further examine to know what to do.

Chapters

00:00 Introduction and Importance of Reference Checks

01:28 Insights from Reference Checks

04:32 Confirming Accuracy and Understanding Strengths and Weaknesses

07:34 Tips for Effective Reference Checks

12:35 Handling Negative Feedback in Reference Checks

16:21 Conclusion and Invitation to Learn More