This episode addresses a commonly asked question which is How to Retain Employees.  Paula discusses the elements to both Attract and Retain Loyal Employees and Team Members which to her, is much more than someone who just ‘stays’ and ‘shows up’ every day in your business.

 

Paula starts by sharing what loyalty means to her and shares examples of how various employees have demonstrated that in her own businesses in the last 14 years, allowing you to reflect on what loyalty means to you.

 

Paula then shares practical ways as an entrepreneur that you can ATTRACT and RETAIN loyal employees and team members starting with how you are showing up as the leader.

Paula discusses the practical elements required to create a supportive work environment, lead by example, show appreciation, and support your team members to prioritise work-life balance which are all factors that LOYAL team members are looking for when they join a new business. 

 

Highlights

• Loyalty is more than how long you retain an employee in your business or the fact that they show up every day. It’s a deeper commitment to the team and the business.
• How to create a supportive work environment which is a crucial element for attracting and retaining loyal team members.
• The practical challenge of ‘leading by example’ as an entrepreneur in a small growing business.
• How being consistent in your actions and words helps build trust and loyalty in your team. 
• The practical side of being able to prioritise work-life balance for your team and how being able to do this will contribute to an overall sense of loyalty.
• The importance of transparency, clarity, and realistic expectations when hiring and how this links to a long-term loyal team member

 

Chapters

00:00 Introduction

09:34 Creating a Supportive Work Environment

13:08 Leading by Example and Consistency

16:28 Showing Appreciation and Acknowledging Effort

21:57 Prioritising Work-Life Balance

27:04 Transparency, Clarity, and Realistic Expectations

29:22 Conclusion